The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.

Perplexity announced Computer for Enterprise at its Ask 2026 developer conference, launching a multi-model AI agent with ...

At GTC 2026, Nvidia launched its Agent Toolkit, signing Adobe, Salesforce, SAP and 14 others in a major push to power ...

Insurance Australia Group (IAG) has started working on ways to make its integration engineering functions more AI driven, beginning with the way it builds and manages its APIs. The general insurer, ...

Credibly, the working capital company that champions small and medium-sized businesses (SMBs), announced today the launch of a streamlined Online Checkout experience and the release of Credibly API V2 ...

Salesforce warns that a threat campaign is exploiting overly permissive Experience Cloud guest configurations to harvest data from public portals. Salesforce is urging its customers to review their ...

Generative video can show customers exactly what they need to see, assembled from their product or account state, to solve their particular issue.

The challenge is understanding that different agentic solutions being pitched by vendors are solving fundamentally different problems.

New feature removes the requirement for external Git accounts, allowing Salesforce teams to automate deployments and ...

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

Nvidia plans an open-source AI agent platform called NemoClaw for enterprise software, expanding its push deeper into the AI ...