Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food ...

Experts say interacting politely with AI may not improve performance — but can improve human experience ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers.

New OpenAI data reveals people use ChatGPT for personal expression and venting just as much as work tasks, with younger users leading the shift toward treating AI like a sounding board.