ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

Transformation as a Living Discipline: Deloitte and ServiceNow Report Reveals Key Trends Connecting the AI-Fueled Enterprise

Deloitte and ServiceNow today reveal the five key trends defining the next era of automation in the 2026 Workflow Automation Outlook: From Insights to Impact - Connecting the AI-Fueled Enterprise in ...
Intelligent CIO

ServiceNow launches Autonomous Workforce that thinks and acts adds Moveworks to the ServiceNow AI Platform

Just two months after the Moveworks acquisition close, the company also introduced ServiceNow EmployeeWorks, which combines Moveworks’ conversational AI and enterprise search with ServiceNow’s unified ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
No Jitter

ServiceNow launches the Autonomous Workforce

Agentic AI-powered agents can autonomously perform tasks that previously required a person. And they do so just as well and ...

ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

I quit my VP job at 36 to become a solopreneur. I don't need staff: AI agents handle everything from invoices to proposals.

Justin Parnell was closing on a mortgage and expecting a baby when he quit his job as a vice president of marketing to launch his company. Now, he makes custom AI agents for businesses.