Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

Why usability testing matters -- Conducting your own usability testing -- Identifying your audience and their tasks -- Selecting a method -- Planning a usability test -- Conducting a usability test -- ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Usability evaluation and testing constitute a critical component in the design and refinement of interactive systems, ensuring that products are not only functional but also intuitive and efficient ...

A Comprehensive Review and Matrix of 14 Usability Testing Tools In 2009 I wrote a popular article on 24 usability testing tools. Since that time, there has been tremendous growth in the quantity and ...

Usability testing is an invaluable research method that involves observing representative users interacting with your product to assess how easy or difficult it is to use. The key benefits of this ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...