The computing community has largely treated AI hallucinations as a model problem. The default path to reliability has been model improvement: better training data, larger context windows, retrieval ...

Memphis Light, Gas and Water (MLGW) engineers took Bill Gates to heart when he stated, “Your most unhappy customers are your greatest source of learning.” Pursuing that line of thinking, MLGW decided ...

This announcement reports the release of a technical brief summarizing reliability and compliance practices used in ...

As a new generation of corporations navigate the efficiencies of cloud computing, they are faced with a new challenge: running a business in a brand-new environment without the benefit of tried and ...

As part of its ongoing digitisation strategy, EDF Energy UK is shifting its approach to software development to site reliability engineering (SRE), supported by Dynatrace. With SRE, observability ...